Support for your Dyson Omni-glide™ vacuum
Here you can find helpful tips, maintenance advice, your user manual and more.
You can quickly get up and running with our step-by-step guide.
Using your machine
The optimum balance of power and run time, for everyday hard floor cleaning with your omnidirectional Fluffy™ cleaner head. Simply press the top button for Eco mode.
Delivers maximum power for spot cleaning. Ideal when using your vacuum as a handheld. To activate this mode, press the lower button when your vacuum is on. Press it again to return to Eco mode.
Choosing the right tool for the task
For soft surfaces and upholstery
The Mini motorised tool is ideal for cleaning sofas and mattresses.
For a variety of cleans
Two tools in one, the Combination tool provides both soft dusting and access to tight spaces.
For smaller hard surfaces
The Worktop tool conveniently cleans table tops and other surfaces.
For difficult to see areas
The Light pipe crevice tool illuminates the hidden dirt in dark spaces.1
Looking after your batteries
Charging your battery
You charge your battery using the charging station that came in the box. This can be mounted to the wall or placed on a flat surface. If you need help setting it up, our video guide shows you how to do it.
Looking after your batteries
If you've chosen to buy an additional click-in battery,¹ we recommend fully charging it soon after purchase, and alternating and charging all click-in batteries regularly to prolong battery health. The ambient temperature range for operation and charging should be 10°C (50°F) to 30°C (86°F).
Maintaining your machine
It's important to maintain your machine to keep it working at its best. From washing the filter to emptying the bin, you can find tips and advice below.
Washing the filter
We recommend washing your filter once a month for your vacuum to perform at its best. Your filter should be washed by hand, not in a dishwasher. Watch how to do it quickly and easily.
Checking for blockages
The most common reason for reduced suction power is debris blocking the airflow. If this occurs, remove the wand, bin and cleaner head and clear any blockages you find.
Emptying the bin
To maintain suction, it's important to empty the bin before dust or debris reaches the MAX line. Watch how to do it.
Detangling the brush bars
Clearing wrapped hair and fibres relieves unnecessary strain on your machine's motor. This can be done easily by removing the brush bars from the cleaner head.
Washing the brush bars
Removing fine dust maintains the effectiveness of your brush bars. Detach them from the cleaner head, and using cold tap water only, gently rub them until the water runs clear. Make sure they're completely dry before reusing.
Frequently asked questions
The Double Fluffy™ cleaner head is engineered for hard floors only. For cleaning carpets or soft floor coverings, you can use the Mini motorised tool.
We recommend you clean your filter around once a month, but this may be more frequent if you use your machine heavily. After cleaning your filter, always leave it to dry for at least 24 hours. Ensure it's completely dry before refitting on your machine. We strongly recommend following the cleaning instructions and cleaning by hand. The filter is not suitable for dishwasher use.
A full charge takes up to 3.5 hours.
We recommend fully charging a spare battery soon after purchase, and alternating batteries regularly to prolong battery health.
Your battery has been designed to be left on charge, so it’s fine to leave it plugged in after charging.
Your machine works independently and doesn't connect to the Dyson Link app.
We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.