Dyson V11 vacuum

Dyson offers a 2-year guarantee on all cordless machines. This covers the battery, but not the filter. If your machine is within its guarantee period, we'll replace the battery for you free of charge. If you're an owner, log into MyDyson™ to see whether you're under guarantee.

Dyson goes to great lengths to use the best technology. We perform significant safety checks and quality controls as part of the process. Only by using a genuine Dyson battery or filter are you ensuring that your machine continues to work as intended, and that your guarantee remains intact.

Boost and Max mode can be used for powerful, intensive bursts of spot cleaning. These modes effect the run time of your vacuum, so we encourage you to use them only on certain areas.

The screen on your machine will remind you when it's time to clean the filter. This will usually be around once a month, but may be more frequent if you use your machine a lot.

After washing the filter, leave it to dry for at least 24 hours in a place with plenty of airflow, such as near a fan or open window. It's important that the filter is completely dry before it goes back into the machine or you may damage the motor. Avoid drying the filter in a tumble dryer, microwave or near a naked flame.


Your Dyson connected machine generates and processes various types of data, such as usage information, sensor readings, maintenance alerts, and personalization settings. For a detailed overview of the types of data collected and how it is used, please refer to our Connected Product Data Notice.